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Customer Feedback

'After reading the 'Your Craft Business' book it has given me the push I needed toget going in my life long dream to create my own business' - Meritxell (February 2014)

'The service provided by Making Your Own Candles is nothing short of fantastic! From the moment I paced my order online, the communication was excellent, the delivery time was fast, and especially so as it was just after the festive season. The kits themselves look so wonderful, it almost seems a shame to make the candles! Anyway, I'm looking forward to 'the makes' when I get some spare time - so a BIG thank you! - Chris (January 2014)

 

'Wanted to say thank you for the excellent service you provide for people having their first experience of candle making. The service was helpful and efficient, the products are high quality and our youth group had a great time making their candles' - Elly (January 2014)

 

'Thank you so much for your prompt delivery,and what a surprise, the kit is brilliant! I have spent a lovely few hours making candles and am so pleased. Will be placing another order very soon.' Debbie - January 2014

 

'Item exactly as described, and well packaged. Very pleased with the kit and the service. Thank you very much.' Amazon Customer - January 2014

 

'I have just finished pouring my first candles and I am so thrilled. I can hardly wait to light them. Making my own candles is something I have wanted to try for a long time, but it was only after I watched your online video that I had the confidence to give it a try. That along with your very clear written instructions has made this a craft I will definitely continue. Thanks once again.' Sonia - October 2013

 

' Your instructions videos are brilliant!!' Karen - October 2013

 

'Just wanted to say thank you for a fab service and products again from you. Can't wait to get started making Xmas candles now. Thanks again x' - Sharon (October 2013)

 

'I received my kits today and am looking forward to trying to make some candles for the first time ever, all the scents smell delicious and everything was so beautifully packaged. Now to find some old pans to get going at the weekend!' - Karen via facebook(September 2013)

 

'I am really looking forward to making different types of candles from your kits and I love your website, the videos are very informative.' - Kathryn (August 2013)

 

'Thanks for the speedy delivery of my recent order. Internet shopping at it's best! - Mary (March 2013)

 

'I bought a couple of your pro kits via Amazon and since have bought some refills from you directly. I have to say I'm very impressed, and I'm totally hooked on this new hobby! Thank you.' - Spencer (January 2013)

 

 

'Thank you for posting me the correct wick. You and your company provide a really good and friendly service! I'm looking forward to getting started recycling all those bags of wax I've saved from old candles over the years!' Shiela (December 2012)

 

'WOW - thank you so much for the super speedy service!! I am astounded at how quickly my order arrived and the vanilla scent smells heavenly! Thank you!' Lindsay (November 2012)

 

'I have received my order this morning, thank you so much. I wanted to say how impressed I was by the handwritten note, thanking me for my order. It was an extra special touch and was very appreciated.' Kate (September 2012)

 

'I have been really impressed with the quality of wax you supply. The little hand written notes add a personal touch and because of this I will be a repeat customer. Thank you for making my new hobby even more joyous.' - Vicky (September 2012)

 

'Just a note to say thank you for the Banana Milkshake candle you included in my last order. Also to say that your company and site are wonderful, and your products have opened up a whole new world for me!' - Gabrielle (September 2012

 

'My kit arrived today. It was 100% brilliant, fun and easy to use and most of all it gave me more candles (in teacups) than suggested! I am SO happy with them! Almost addicted. They are going to look amazing on our wedding tables!' - Lucy (June 2012)

 

'Thanks to your website I have been able to start my own craft business. Your materials are superb quality and I can not stop making and testing! Many thanks.' - Steph (May 2012)

 

'Always so happy with your customer service and your prices. The returning customer discount is fabulous! Absolutely brilliant! I'm looking forward to making new candles using some lovely teacups I bought the other day.' - Madeline (April 2012)

 

'As the weather was so dreadful on bank holiday Monday I decided now is the time to be making the candles from the kit I ordered from you, plus all the tea cup and saucers I had brought from the charity shops (hat bargains too!). I couldn't believe how easy it was and how great my candles looked!' - Karen (April 2012)

 

'I have placed a previous order for one of your kits through Amazon and am loving making my candles. Can't wait to try out the Jam Jar Container Candle Kit! Thanks so much for making a lovely product!' - Jayne (April 2012)

 

'WOW! Your service was brilliant! Thanks you so much for making sure I received the Beeswax Kit ready for my Guide meeting, especially after I ordered it late. We can't wait to make our candles now!'  - Patti (March 2012)

 

'I wanted to write a quick note to say how useful I have found your beeswax kit. I am a primary school teacher and our topic this week was bees. In our lesson was making candles and the children loved it! The children are in Reception and they found it easy and fun to do. I will definitely be doing this again with then! - Jessica (February 2012)

 

'My beeswax kit arrived today - perfect! Excelent quality, beautifully wrapped, and the bees are a really nice touch! many many thanks' - Emmeline (February 2012)

 

'I just received my latest order today and wanted to send you a quick note of thanks. It is such a nice gestire to include a Christmas card. Your kits are fantastic and such good value for money and perhaps more importantly, your customer service is wonderful! I am so glad I found you!' - Sue (December 2011)

 

'I love ordering from your website as the time from ordering to delivery is amazingly quick and ultra efficient!' - Carole (November 2011)

 

'Thank you for your great service! I received my order very quickly and I knew how my order was progressing at every stage. The beeswax candle and personal message was a lovely surprise. I am looking forward to making my candles and I will definitely be using your website again.' - Chris (November 2011)

 

'Thank you for sending us such lovely products, and for customising our order to suit our needs. Our craft night for Mums was a great success! The Mums really enjoyed making the flower candles, and were surprised to see that they floated! The scents were just perfect, not too overpwering or sickly. Everyone also loved making the beeswax candles (as you suggested) and that worked really well while we waited for the flower candles to set. Thank you!' - Ang (Sept 2011)

 

'We received our kit today and are delighted with it. My daughter and I just spent a couple of hours making candles and thoroughly enjoyed it. I am sure we will be making some more soon. Thank you.' - Louise (Sept 2011)

 

'Just a quick note to say thank you for my wonderful order (Deluxe Kit), it arrived quickly and I can't wait to start making my own candles! I was delighted to receive a Beeswax Candle in my order too! Thank you - Stacey (September 2011)

 

'Just wanted to say thankyou for the lovely beeswax candle I received with my last order. Everybody I show it to says how nice it is so I think I'll be ordering some soon to make for Christmas gifts. I think the website is great and it's even better now you're adding more items for us buy. All of my orders have arrived quickly in perfection condition. Thanks again for the wonderful and personal service' - Marie (August 2011)

'Thank you so much for your wonderful website,your service is fantastic and I have been having a lot of fun making candles.' - Madeline (July 2011)

 

'I wanted to say thank you so much for your kind and personal service that I received with my recent order. I will enjoy experimenting with candle making and I am sure I will be abck again soon! - Hannah (July 2011)

 

'I would just like to say thank you. I couldn't believe it when I opened up my box and found all the extras you had included and the beautiful beeswax candle as well! Needless to say, I have found my regular candle making supplier! It is really wonderful in this day and age to find a supplier as genuine, decent and kind as you. Thank you for a wonderful transaction.' - Phil (July 2011)

 

'Thanks for the fantastic speedy and personal service, such a treat in this often impersonal world' - Deb (May 2011)

 

'I must say that your website is wonderful! I found it when scouring the internet for the best deals on candle making materials as I want to give it a try and you have the best prices even compared to Amazon and ebay, so I was pleased to find you!' - Madeline (May 2011)

 

'Thank you for sending my order so quickly and for the handmade beeswax candle! I am so looking forward to making these candles and seeing how they turn out as I normally spend a fortune on buying scented candles in the shops.' Jane (May 2011)

 

'I have never made candles before and I would like to compliment you on your website and e-mails. Your latest e-mail has reminded me that I need to place an order and I will definitely be joining you on facebook.' - Sam (April 2011)

 

'Lovely deluxe kit, this has made a beautiful birthday present' - Su (April 2011)

 

'I just wanted to say Thank You for the parcel - it's amazing! And thank you for the gorgeous wrapping - I'll definitely get in touch once I've finished with this kit for another refill. You've made it so easy to get into it, I was quite worried that I'd struggle to make them, but with the step-by-step guide I've got some of the candles "brewing" as I type.' - Suzanne (January 2011)

'I wanted to say thank you for the brilliant website and products. I had been searching for advice on how to make teacup candles for gifts and I ordered your Teacup Micro kit and a container wax refill. Absolutely fantastic! The instructions in the micro kit were clear to follow and the recipients of these gifts were so happy I will be making some more candles again soon.' - Zoe (January 2011)

 

'Thank you Peta for your advice last month - I am still practising but have had some very good results!' - Muriel (January 2011)

 

'I would like to say I have had an extremely positive experience with your company, the service has been prompt and friendly and the product itself is excellent' - Georgina (January 2011)

 

'I bought the Beeswax Kit for my daughter in law for Christmas and her face when she opened the box was a delight! NO question but that it was a good choice. Thank you!' - Meg (January 2011)

 

'I received the Deluxe Kit as a birthday gift and I think the kit is fantastic, as is your website.' Jennifer (January 2011)

'I just wanted to send you a personal email to say thank you so much for the brilliant service and products I have received from you. The Christmas Kit is an ideal gift, easy to follow and good value for money. And the personal touches such as the candles and hand wrote notes are much appreciated.' - Michelle (October 2010)

 

'I wanted to thank you for such quick delivery and also for the beeswax candle you included in my order. I really appreciate the gift! I will be sure to order many more items from you... there are not enough companies that offer the customer service and attention to details that you do. Again, thanks so much. Shopping with you has been a very pleasent experience!' - Hannah (October 2010)

 

'As a Customer Service Manager for a huge multi natitonal company I appreciate the need for good customer service and the customer service I received from Makingyourowncandles is second to none.  Helpful, friendly, efficient with excellent product knowledge.  Not only that, the product was despatched immediately upon receipt of payment and received to the Channel Islands within two days' - Chrissie (September 2010)

 

'I received my order today - great service!! Really looking forward to getting stuck in with it all this afternoon. Your packaging is lovely....something I would send to a friend as a gift and your instructions are spot on!!' - Sue Ann (September 2010)

 

'Hi Peta, just to say thank you for the easy to use website and very speedy service!! I ordered my Professional kit with summer bundle and FREE micro kit. Fab!! I WILL BE USING YOUR WEBSITE AGAIN!!! Thanks! - Sandra (September 2010)

 

I just made my first batch of Candles and I was so impressed I am waiting for my second lot to set as I write. I will definitely be buying again soon. - Rhian (September 2010)

 

'I tried my kit yesterday as soon as I got home. I have to say it's extremely easy and great fun. I'll be ordering from you again' - Oana (August 2010)

 

I bought a Deluxe Kit for my son's 12th birthday and we just spent the afternoon making his first proper candles from it. We have used toy kits before but yours are SO much better in all respects. We were both very impressed. The kit was great, everything you need in the box, the instructions are really easy to follow and the finished product is lovely. Many thanks for your speedy service too. - Maria (May 2010)

 

Just wanted to tell you that this weekend I made my 'cup of tea' candle and 4 votive candles. I enjoyed making them SO much, it was great! I have lots of old teacups that I bought from Charity shops and I'm making candles out of them now, to use as gifts! Your instructions are so clear and precise too, thank you SO much! - Kendra (April 2010)

 

What a good site on how to make candles at home - Harry (April 2010)

Just like to say how pleased I am with my order that arrived this morning! Have just made my first candle using old bits of used candles - it looks amazing and smells even better! - Carol (April 2010)

Just to let you know the set that I ordered has arrived and I am very pleased with it. Thank you for your advice and I hope to be ordering from you again soon - Wendy (March 2010)

We are still enjoying making our candles (and attempting to find more china teacups!) and your kit went down well as a gift too - Tamzin (March 2010)

Parcel received this morning - delighted with contents and instructions (as I am new to this craft). Looking forward to making my first candles this evening. Many thanks - Shirley (February 2010)

Hi, I would just like to say how great my kit is. Spent a great day making candles and the house smells fab! - Kate (February 2010)

Just wanted to let you know what a lovely time I have had making my first candles this afternoon. Thank you so much for the extra 'Cup of tea' kit' it was very kind of you to include it. The instructions were very easy to follow and our home smells wonderful!- Rachel (January 2010)

I had your deluxe kit for Christmas and its fab, i'll soon be ordering a refill kit! Louise (January 2010)

'Thank you very much for the great candle making kits, they made great Christmas presents' Barry (December 2009)

'I thought your website was friendly and easy to navigate' - Michael, December 2009

'Just to let you know that our order arrived safely. Thank you very much for it as it looks fantastic. I can't wait to see what my wife makes on Christmas day now! Merry Christmas and I am sure that you will receive another order from us in the New Year.' - Phil, December 2009

'Thank you for my order, I am just waiting for my first candles to set and they smell lovely. I will surely be making more orders in the future' - Julie, December 2009

'Got the kit - very exciting....shame it is a gift for someone else!' - Tamzin, Dec 2009

'I got my package yesterday. My father loves it, can't wait to make some candles!' - Ross, November 2009

'Out of all the candle making websites you definately have the best prices and make it look really do-able. Thanks for your help' - Devorah, November 2009